The data platform to optimize existing aftermarket service and launch entirely new programs

Providing critical infrastructure

Our platform aggregates data from multiple sources to provide the foundation for service optimization and a data-driven aftermarket

Simple

1

Seamless Integrations
‍‍
Quick to set up and easy to manage
Great Benefis

2

Service Optimization
‍‍‍‍
Data-driven and predictive
Quality Programs

3

Aftermarket Programs 
‍‍‍
Monitor and act in real time
Read MoreRead MoreRead More

1

SEAMLESS INTEGRATIONS
fast to connect
Higher data integrity
unified Data Model

Piecing together fragmented data from multiple sources to consolidate a high quality dataset that drives real outcomes

Multiple Sources

Each ecosystem partner has pieces of data, but no single source has the complete puzzle, only fragments

Intelligent Ingestion

Our platform utilizes a powerful ingestion engine to provide robust connectivity behind a simple API

Unified Topology

Once the data hits our platform, it is remodelled to fit a standardized topology, making it easier to collaborate with partners

Action Ready

With the complete, standardized dataset, building next-gen technology and programs is faster, easier, and less risky

2

SERVICE OPTIMIZATION
faster RESPONSE TIME
Higher FIRST-TIME FIX RATE
LONGER LASTING REPAIRS
Higher Labor Efficiency
Faster Technician Training
Better Customer experience

Our digital toolbelt for data-driven, optimized service

Scription Maintenance Hub fills any gaps in service systems and processes so there is no need for you or our service partners to rip and replace current software

Schedule & Dispatch

Quickly respond to, prioritize, and complete work orders without having to change existing systems and processes

Mobile Technician App

Streamline technician job completion by providing all the necessary digital tools and information at their fingertips

  • Work order input and instructions
  • Dynamic data-field lookups
  • Integrations to inventory, parts
  • Access to augmented reality
Work Order Management

Manage accounts, regions, technicians, and identify problematic work orders, chains, pieces of equipment, or technicians which may be contributing to performance loss

Scription Instruct: The augmented reality solution for technicians in the field

  • 60-90%+ reduction in training time
  • Technical documentation created 80-90%+ faster
  • 30-40% faster procedure execution
  • Remote execution of troubleshooting & issue resolution
  • Reduction of waste, scrap and rework by 10-20%

3

AFTERMARKET PROGRAMS
Faster Time to Market
Increase Revenue
visibility & Scalability
Retain Customer relationship
DifferentiateD Products
Better reputation

Intelligent Pricing Engine

Our pricing engine leverages the granular historical knowledge of the equipment maintenance history to generate quotes for personalized plans

Frequency Factors

  • Equipment age, make, model, etc.
  • Site demographic
  • Impact of PM routine
  • Equipment usage

Severity Factors

  • Equipment age, make, model, etc.
  • Cause of breakdown & parts required
  • Technician travel zone
  • On/off peak hours (surcharges)

Program Management Tools

We make it easy to configure, sell, and manage plans to equipment operators via either API or directly on the platform

  • Service Contract Administration
  • Aftermarket Service Fulfillment
  • Claims and Reimbursement
  • Payment Processing

Unlock visibility and data completeness in the aftermarket

A COMMON DATA MODEL

The platform leverages status and work order type mappings to simplify data and make it more accessible

integrated with existing solutions

Our API and data-driven platform has been built to make it easy to connect, standardize, and work with data

Data visibility

Identify problematic work orders, chains, pieces of equipment, or technicians which may be contributing to performance loss

Built by service Veterans

We combined decades of service experience with emerging technologies to develop a powerful new platform

See our platform in action

Respond to, prioritize, and complete work orders

Leverage our powerful system of record to enter and log work orders

Work off an interactable graphical map to schedule, and dispatch orders to mobile technicians

All your maintenance in one place

Manage accounts, regions, technicians, and all other aspects of work order management

Leverage a wide range of filters to identify problematic trends or specific work orders, equipment, customer groups, or technicians

Take control of your inventory

Leverage our powerful REACS predictive software to forecast inventory needs

Maintain right-sized inventory levels in warehouses, service vans, and forward-stocking locations