Imagine having a single go-to partner who always answered your call

3

OUR OPERATIONAL 
SUPPORT
One Single Vendor to Manage
Liberate FacIlities Team  
Save Time

One single go-to partner to simply M&R operations and save you time

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Before

  • Tedious collaboration with partners
  • Lack of visibility
  • Information in silo
  • Manual & time consuming process

After

  • Single partner for efficient collaboration
  • Full visibility on activities
  • Information consolidated and accessible
  • Optional integrations to automate processes

Behind the scenes Artificial Intelligence for continuous improvement of all equipment stakeholders

Data-Driven Triage

We leverage all our historical maintenance data to predict and categorize service calls to yield better results

Self-Fix Support

It's in our best interest to remediate issues as efficiently as possible, which can include a guided self-fix to avoid the truck roll and restaurant disruption

Intelligent Dispatch

Through the service call predictions Scription can assign the right call to the right technician, equipped with the tools to complete the job

Regular Performance Reviews

Scription prepares performance reports that are driven by Key Performance Indicators (KPIs) which impact your bottom line

  • Response time
  • First-time fix rate
  • Downtime reduction and revenue saved
  • Problematic pieces of equipment
  • Operator issues and errors
  • Service volume

Stabilize costs, save time, and reduce equipment downtime